Are my payments secure with Payconiq?
Yes. Payconiq complies with the strict security standards imposed on all Belgian financial institutions (encryption) and also allows every confirmed payment to be tracked in real time.
Real time tracking of every payment
All incoming payments shown in the Payconiq transaction overview are 100% guaranteed.
- Via the merchant portal: a website that provides a real-time overview of your transactions, accessible from any device with an internet connection.
- Via the Payconiq GO app or via go.payconiq.be, where a payment confirmation instantly pops up on your screen.
More information about how to use these tools can be found in the Payconiq merchant portal guide or on the Payconiq GO page.
Encrypted data (encryption)
All data during the payment process is encrypted. This ensures that personal and transaction details remain fully protected.
Other FAQs
- Payconiq solution
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My Payconiq payouts
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Can I still find the name of the payer via grouped payment?
- Grouped payments
- I have a question about my transactions. Where can I find more information?
- I have received an e-mail asking me to update my company details. Why?
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- Do I, as a company or association, have to pay the operational fee multiple times if I have more than one merchant account (Merchant ID)?
- Does the operation fee still apply when no transaction has been made?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- My VAT number has changed. Why am I being charged an operating fee again?
- Payconiq GO