When will a payment from a customer appear in my bank account?
All transactions made on the same working day in your business are collected and transferred to your bank account the following day as a single amount via the Bancontact Company account number.
Please note: some banks take slightly longer than others to process transfers. This means that you may receive the transfer in your account on the same working day, but it may also take one or two working days.
Would you like to view each individual transaction, as well as the payer name and the message? You can easily do so in the Bancontact Pro portal.
Other FAQs
- Bancontact Pro solution
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My Bancontact Pro payouts
- Can I find my customer’s name on my bank statements?
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Grouped payments
- I have a question about my transactions. Where can I find more information?
- I have received an e-mail asking me to update my company details. Why?
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- Do I, as a company or association, have to pay the operational fee multiple times if I have more than one merchant account (Merchant ID)?
- Does the operation fee still apply when no transaction has been made?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- My VAT number has changed. Why am I being charged an operating fee again?
- Bancontact Pro payment app