What is included in the yearly invoiced operating fee of 18 €?
We have carefully reviewed the pricing structure for Bancontact Pro to ensure that it is fair, accessible and in line with the added value we offer. The annual fee of €18 (excl. VAT) covers operational costs, including administration, customer service, and the maintenance and management of your account on the Bancontact Pro portal.
We are confident that the benefits to you outweigh the minimal cost of this fee.
Other FAQs
- Bancontact Pro solution
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My Bancontact Pro payouts
- Can I find my customer’s name on my bank statements?
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Grouped payments
- I have a question about my transactions. Where can I find more information?
- I have received an e-mail asking me to update my company details. Why?
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- Does the operation fee still apply when no transaction has been made?
- My VAT number has changed. Why am I being charged an operating fee again?
- What if I end my Payconiq merchant contract during the year. Will I be refunded for the months left in the operating fee?
- What if I, as the Payconiq Merchant, disagree with the operating fee?
- What is included in the yearly invoiced operating fee of 18 €?
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Bancontact Pro payment app
- Is there an app for professionals?
- Are my payments secure with Payconiq?
- Can I add a message to payments received via the Bancontact Pro app?
- Can I also accept payments via a sticker using the Bancontact Pro payment app?
- Do I use the same credentials to log in to the Bancontact Pro portal and the Bancontact Pro payment app?