Can I add a message to payments received via the Bancontact Pro app?
Yes, you can choose whether to add a fixed message or use a different message for each payment.
To set a fixed message, go to ‘Settings’ in the app’s navigation menu or on app.bancontactpro.com, enter the message you want, and click ‘Save changes’.
Would you prefer to add a customised message for each payment? You can do this in the Bancontact Pro app below the amount you enter. This is not currently possible on app.bancontactpro.com.
Other FAQs
- Bancontact Pro solution
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My Bancontact Pro payouts
- Can I find my customer’s name on my bank statements?
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Grouped payments
- I have a question about my transactions. Where can I find more information?
- I have received an e-mail asking me to update my company details. Why?
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- Do I, as a company or association, have to pay the operational fee multiple times if I have more than one merchant account (Merchant ID)?
- Does the operation fee still apply when no transaction has been made?
- My VAT number has changed. Why am I being charged an operating fee again?
- What if I end my Payconiq merchant contract during the year. Will I be refunded for the months left in the operating fee?
- What if I, as the Payconiq Merchant, disagree with the operating fee?
- Bancontact Pro payment app