Do the users I add to my Bancontact Pro app account have access to my bank details?
No, a Bancontact Pro app user does not have access to the Bancontact Pro portal or any data linked to your Bancontact Pro account.
Users created via the Bancontact Pro payment app can only accept Bancontact and Wero payments and have access only to the payments they have made themselves using their own Bancontact Pro app profile.
Other FAQs
- Bancontact Pro solution
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My Bancontact Pro payouts
- Can I find my customer’s name on my bank statements?
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Grouped payments
- I have a question about my transactions. Where can I find more information?
- I have received an e-mail asking me to update my company details. Why?
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- Do I, as a company or association, have to pay the operational fee multiple times if I have more than one merchant account (Merchant ID)?
- Does the operation fee still apply when no transaction has been made?
- My VAT number has changed. Why am I being charged an operating fee again?
- What if I end my Payconiq merchant contract during the year. Will I be refunded for the months left in the operating fee?
- What if I, as the Payconiq Merchant, disagree with the operating fee?
- Bancontact Pro payment app