How do I create a Bancontact Pro app user?
Open the Bancontact Pro payment app or log in to app.bancontactpro.com.
- Ask the user to download the Bancontact Pro app.
- Go to ‘Linked devices’ and click ‘Add’.
- Enter a name for the user and tap ‘Next’.
- Ask the user to scan the QR code that appears on your screen using their app. You can also send them an invitation by copying the link and forwarding it to them.
Other FAQs
- Bancontact Pro solution
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My Bancontact Pro payouts
- Can I find my customer’s name on my bank statements?
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Grouped payments
- I have a question about my transactions. Where can I find more information?
- I have received an e-mail asking me to update my company details. Why?
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- Does the operation fee still apply when no transaction has been made?
- My VAT number has changed. Why am I being charged an operating fee again?
- What if I end my Payconiq merchant contract during the year. Will I be refunded for the months left in the operating fee?
- What if I, as the Payconiq Merchant, disagree with the operating fee?
- What is included in the yearly invoiced operating fee of 18 €?
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Bancontact Pro payment app
- Is there an app for professionals?
- Are my payments secure with Payconiq?
- Can I add a message to payments received via the Bancontact Pro app?
- Can I also accept payments via a sticker using the Bancontact Pro payment app?
- Do I use the same credentials to log in to the Bancontact Pro portal and the Bancontact Pro payment app?