Can I make or receive payments for any amount with the app?
These limits apply to in-store payments and to payments between friends or family.
Payments made with your Bancontact card outside the app also count towards your daily limit.
| Per payment | Daily limit | |
| In a shop | €1.500 | €2.500 |
| Friends & family | €750 | €1.000 |
Please note: your bank’s limits also apply here; please contact your bank for the exact limit.
Other FAQs
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Getting started
- I can’t add my Bancontact card to the app.
- I did not receive a verification code via text message code during the installation procedure.
- I did not receive the verification code via email during the installation procedure. What happens now?
- I entered the wrong verification code during the installation procedure.
- Can I link more than one Bancontact card to the app?
- Making payments
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Privacy and security
- How can I protect the data in my app?
- I use my smartphone to make payments. Does my mobile phone operator have access to my personal data?
- I want to log in to the app, but I've changed my phone number or email address.
- What personal data is contained in the app?
- Why does the app want to send me messages?
- Functions of the app
- Services
- What to do in case of?
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Miscellaneous
- How can I subscribe to the Bancontact Pay newsletter?
- I can’t manage to install the app. What are the possible causes?
- I get a message that my bank is refusing the payment because my card or the beneficiary's card is blocked.
- I have forgotten my PIN or have entered an incorrect PIN three times. What do I need to do?
- I’m seeing the ‘Authorisation failed’ error message. What can I do to resolve it?